Privacy Policy
Last updated: 2026
At Vancity Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book tours in Vancouver, Whistler, or Victoria with us.
Information We Collect
When you interact with our website or book a tour, we may collect personal information including:
- Name
- Email address
- Phone number
- Booking details
- Payment information (processed through secure providers)
This information is collected when you:
- Book a tour
- Contact our team
- Subscribe to updates
- Browse our website
How We Use Your Information
Your information helps us:
- Process and confirm tour bookings
- Communicate with you regarding reservations
- Provide customer support
- Improve our website and tour services
- Ensure a smooth travel experience in Vancouver and surrounding destinations
We do not sell, rent, or trade personal information to third parties.
Payment Security
All payments are processed through secure third-party payment providers. Vancity Tours does not store or access your full credit card details.
Our booking systems follow industry security standards to ensure safe transactions.
Cookies
Our website may use cookies and analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
You can disable cookies through your browser settings if you prefer.
Third-Party Services
Our website may include links to trusted third-party services such as:
- Booking platforms
- Travel partners
- Social media platforms
These services operate under their own privacy policies.
Data Protection
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
Contact Information
If you have questions regarding this Privacy Policy or how your data is handled, please contact us:
Vancity Tours
Email: info@vancity-tours.com
Vancouver, Canada